Business Analyst

Hybrid
 

Responsibilities:

• Collaborate with SMEs and product managers to understand operational challenges and user pain points
• Gather and document business requirements aligned with customer and operational strategies
• Analyse data trends to support decision-making and recommend actionable improvements
• Map current processes, particularly around disruption management and operational constraints
• Support User Acceptance Testing (UAT) to ensure alignment with real-world business scenarios
• Contribute to continuous improvement initiatives across systems and service delivery

Requirements:

• 5+ years experience in a Business Analyst role within operational or customer-focused environments
• Strong data analysis skills (Excel, SQL, Power BI preferred)
• Proven experience across the full business analysis lifecycle (from discovery to delivery)
• Excellent communication and stakeholder management abilities
• Familiarity with Agile/Waterfall methodologies and process mapping
• Relevant degree (Business, Information Systems, Analytics, or similar); BA certification a plus

Reperio Human Capital acts as an Employment Agency and an Employment Business.