Desktop Support Engineer

Are you an experienced Desktop Support Engineer looking for an exciting opportunity to work on a day-rate contract basis? Our client, based in Dublin, Ireland, is currently seeking a skilled and motivated Desktop Support Engineer to join their team on a contract basis.

Responsibilities:

• Provide technical support to end-users via phone, email, and in-person
• Troubleshoot hardware, software, and network issues
• Install, configure and maintain desktops, laptops, printers, and other peripheral devices
• Install, configure, and maintain servers, networking equipment and other IT infrastructure
• Assist with IT projects as needed
• Manage and prioritize support requests using a ticketing system
• Ensure timely resolution of support requests

Qualifications:

• 6+ years experience in IT support
• Strong technical knowledge of Windows and MacOS operating systems, Microsoft Office Suite, and network protocols
• Experience with Citrix Workspace, Active Directory, Exchange, and other enterprise-level technologies
• Excellent customer service skills
• Strong problem-solving and troubleshooting skills

If you are interested in this role or would like to discuss one of our other Desktop Support roles available, please contact Jamie McCaul at Reperio Human Capital on +353 1 571 3000.

Reperio Human Capital acts as an Employment Agency and an Employment Business.