IT Support Engineer (L2)
Support, Service Desk, Active Directory, ITIL
We are seeking to hire an L2 IT Support Engineer on behalf of our client, a mid-sized firm operating in the Telecommunications space. They offer services in the design, supply, implementation ad support of businesses' IT Infrastructure and are currently expanding their Service Desk Team.
- Working as part of a multi-tech Service Desk team, abiding by ITIL procedures
- Adhering to critical SLAs each day
- Providing remote desktop support for the end users of all levels of experience
- Performing hardware troubleshooting, as well as Microsoft Office troubleshooting and support
- A minimum of 2 years' experience of working in a technical support environment (open to different types)
- Working experience with Active Directory and technical knowledge of it
- Experience in troubleshooting printers at L1 and L2
- Strong communication and organisational skills
If you're interested in this position, apply through the link provided or send your CV to email@example.com
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