L2 IT Support Engineer
Windows, O365, SCCM, AD, Ticketing, Hardware
Our global client is currently on the lookout for an experienced IT Support Engineer to join their team on a contractual basis at their site in Dublin
- Provide 2nd-level technical support to end-users using different communication channels such as phone, email, and face-to-face interactions.
- Set up, arrange, and uphold a diverse array of desktops, laptops, printers, and peripheral devices.
- Efficiently handle and prioritise support inquiries utilising a strong ticketing system.
- At least 4 years of background in a technical support position
- Proficiency in managing enterprise-level technologies like O365, AD, SCCM and similar systems
- Demonstrated aptitude in analytical thinking and problem-solving, facilitating effective troubleshooting and resolution of intricate problems
If you're eager to make a meaningful difference and find this role intriguing, or if you're open to exploring other IT support positions, please reach out to Jamie McCaul at Reperio Human Capital to start a conversation today.
Reperio Human Capital acts as an Employment Agency and an Employment Business.