Desktop Support Engineer

Our client eagerly seeks an experienced Desktop Support Technician on a contract basis, valuing both technical prowess and strong communication skills to maintain seamless ICT operations.

Responsibilities:

• Respond to and resolve user-reported issues with hardware, software, and network systems. Troubleshoot and diagnose problems, escalating as necessary.
• Install, configure, and maintain computer hardware, including desktops, laptops, servers, and peripherals. Perform routine maintenance on hardware systems.
• Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures. Create and update knowledge base articles.

Requirements:

• Over 4 years of demonstrated expertise as an IT Support Engineer or in a comparable technical support position.
• Adept at diagnosing and effectively resolving technical challenges associated with both Windows and Mac operating systems.
• Knowledgeable in Active Directory, Windows, Office 365, and Intune
• Possession of pertinent certifications is strongly advantageous.

If you're keen to make a meaningful difference and find this role intriguing, or if you're open to exploring other IT support positions, please reach out to Jamie McCaul at Reperio Human Capital to start a conversation today.

Reperio Human Capital acts as an Employment Agency and an Employment Business.