Customer Success Manager

I'm seeking to hire an experienced IT professional on behalf of my client, an MSP in Dublin that is in the process of scaling up. This position will involve managing the day to day requirements of your client and managing a small team of IT Support Engineers.

Duties:

• Handling internal IT support issues from Senior business members
• Overseeing all problems and requests from your client, efficiently responding to these and managing the escalation process
• Leading and mentoring a team of IT Support Engineers
• Consistently communicating with clients to ensure all their needs are understood and addressed

Requirements:

• A minimum of 4 years experience in Office 365 Administration
• Experience with Intune and Windows Server 2016+ OS
• Experience working for an MSP
• Ability to lead and influence a team of IT Support Engineers

Benefits:

•  Health insurance
• Pension
• Annual bonus

If you're interested in this position, apply through the link provided or send your CV to o.campbell@reperiohc.com

Reperio Human Capital acts as an Employment Agency and an Employment Business.