Job Responsibilities:

Work with customers, vendors & suppliers to drive deployment of new customer solutions and ongoing improvement of existing solutions
Work with the relevant teams on new Product Launches, feed in Technical Delivery requirements & assist in shaping product evolution to make products fit for purpose with streamlined processes
Engage with the Design/CTO teams to simplify the network and proactively drive automation of the plan and build tasks where possible
As required, work on project / bid-related tasks, represent the team to assess workload and resource requirements and feed into implementation & project plans
Identify and resolve potential technical issues at the technical validation stage to ensure issues are resolved before entering the delivery process
Undertake complex problem diagnosis and resolution of customer issues identified during RTT/migrations of services.
Work on Technical projects/delivery support tasks independently with minimal guidance. This may involve working alone or as part of a wider project/support team, managing and delivering on specific tasks
Perform configurations on equipment by guidelines, procedures and method statements, and strict adherence to the Network Activity Policy and Planned Engineering Works and Permit to Work Policies
Participate in an on-call rota to support out-of-hours scheduled customer delivery

Have you:

CCNP or NRS2 certs
Experience with major hardware vendors and platforms, including but not limited to Cisco, Nokia, Juniper
Excellent knowledge of LAN and WAN technologies
Strong expertise with BGP, OSPF and related routing protocols
Strong working knowledge of Layer2 & Layer3 protocols
Previous experience working in an Operational / delivery role
5 Years + experience across a wide variety of IP Solutions in varying roles

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