ServiceNow Administrator
98727
Desired skills:
Missouri, St. Louis, ServiceNow, Systems Administrator, ITSM
*This role will not consider candidates that require sponsorship or Visa transfer. Candidates must reside in the United States of America*
Our client is looking for an experienced ServiceNow Systems Administrator to oversee the configuration, maintenance, and administration of our ServiceNow platform, with a focus on IT Service Management (ITSM) modules. The ideal candidate will have a deep understanding of ServiceNow functionality and best practices, along with hands-on experience in implementing and managing ITSM processes and workflows.
Responsibilities:
- Configure and customize ServiceNow ITSM modules to support our organization's IT service management processes.
- Administer user accounts, roles, and permissions within the ServiceNow platform.
- Monitor system performance, troubleshoot issues, and implement solutions to ensure optimal performance and reliability.
- Collaborate with stakeholders to gather requirements and implement changes to existing ITSM workflows and processes.
- Perform system integrations and data imports/exports as needed.
- Develop and maintain technical documentation, including system configurations, standard operating procedures, and user guides.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- ServiceNow Certified System Administrator (CSA) certification is required.
- Strong understanding of IT service management processes and frameworks (ITIL).
- Proficiency in ServiceNow administration tasks, including user management, workflow configuration, and system maintenance.
- Experience with ServiceNow scripting (JavaScript) is a plus.
If you're a fit for the role, contact Will Robertson at Reperio Human Capital.
Reperio Human Capital acts as an Employment Agency and an Employment Business.
