Desktop Support Engineer

Our client eagerly seeks an experienced Desktop Support Technician on a contract basis, valuing both technical prowess and strong communication skills to maintain seamless ICT operations.

Desktop Support Engineer Responsibilities:

• Provide 1st & 2nd support for desktop, application, mobile platform, and network issues.
• Assist in Desktop OS and application rollouts, including testing and documentation.
• Install, upgrade, troubleshoot, and resolve incidents related to software and hardware promptly.
• Maintain accurate documentation of incidents and requests using ServiceNow.

Requirements:

• Industry certifications and relevant experience are required.
• Previous experience working withing a Financial Services Company
• Minimum 2 years of experience in a similar role.
• Proficiency in Microsoft Desktop Operating Systems (Windows 10/11), MAC OS and Citrix.

If you're keen to make a meaningful difference and find this role intriguing, or if you're open to exploring other IT support positions, please reach out to Jamie McCaul at Reperio Human Capital to start a conversation today.

Reperio Human Capital acts as an Employment Agency and an Employment Business.